Review / Playing responsibly
Playing responsibly
Gambling is entertainment with a cost. These tools help to keep control.
Chapters
Chapter 1
Principles
Every page carries the 18+ notice and points to begambleaware.org. You play only with money that can be spared; losses are not chased.
Chapter 2
Tools
- Self-exclusion by e-mail, active within 24 hours, at least six months.
- Cooling-off period of seven days.
- Overview of playing time and transactions.
- Parental control: secure devices and login details.
Chapter 3
Warning signs
A break is in order if you:
- play longer or for more than planned;
- borrow money or postpone bills in order to play;
- grow restless when you want to stop;
- hide your gambling behaviour.
Chapter 4
Help organisations
Free and confidential:
- GamCare — gamcare.org.uk
- Gambling Therapy — gamblingtherapy.org
- Gamblers Anonymous — gamblersanonymous.org
- BeGambleAware — begambleaware.org
Chapter 5
Requesting a limit or exclusion
Write from the registered address to support@luckyboom.com or use the chat; exclusions apply within 24 hours.
- GamCare — gamcare.org.uk
- Gambling Therapy — gamblingtherapy.org
- Gamblers Anonymous — gamblersanonymous.org
- BeGambleAware — begambleaware.org
Chapter 6
How to request a limit or exclusion
Write to support@luckyboom.com from your registered email address, or use the 24/7 live chat. Exclusion requests are acted on within 24 hours.